Work

10+ years delivering data and technology programs across Fortune 500 companies in Life Sciences, Healthcare, and Technology.

Senior Data Analyst (Contract)

Apple · Cupertino, CA

Feb 2023 – Present

  • —Led CDM (Customer Data Management) analyst workstream independently, managing deliverables, timelines, and stakeholder communication
  • —Built Tableau dashboards and Snowflake SQL reporting solutions across the full lifecycle from requirements through deployment
  • —Partnered with cross-functional stakeholders to define data standards and ensure data integrity across AppleCare and GCRM customer records
  • —Designated CDM training contact — developed and delivered enablement sessions on data processes and system standards

Manager, Technical Business Analysis

Exact Sciences · Redwood City, CA

Dec 2021 – Feb 2023

  • —Led team of Technical Business Analysts and Product Owners delivering software for the Precision Oncology organization
  • —Managed roadmap, feature creation, and sprint delivery for Customer Experience Integrations and Patient Reports contributing to $140M revenue
  • —Led cross-functional integrations between patient portal, order management (Salesforce), billing, and laboratory systems

Sr. Technical Business Analyst

Exact Sciences · Redwood City, CA

Jun 2020 – Dec 2021

  • —Led delivery of precision oncology order-to-reports integration and patient reports
  • —Managed user story creation and sprint delivery in an agile environment
  • —Groomed backlog and prioritized work across cross-functional teams

Technology Consulting Manager

Accenture · San Francisco, CA

Jun 2011 – Mar 2020

  • —Led high-performance project teams delivering large-scale programs for Life Sciences clients
  • —Managed program planning, budgeting, and resource management across multi-million dollar engagements
  • —Developed and mentored analyst and consultant-level team members

Program Manager / Sr. Business Analyst

Gilead Sciences · Foster City, CA

Apr 2019 – Oct 2019

  • —Led Business Process Management team delivering training to 100+ business analysts in the Laboratory Information Systems organization
  • —Facilitated 24 training sessions and oversaw 10 quality management reviews
  • —Collaborated with Tableau developers and stakeholders to build Supply Chain dashboards for VP-level leadership

Program Manager / Sr. Business Analyst

Pfizer · New York, NY

Feb 2018 – Feb 2019

  • —Led consolidation of 300,000+ customer records and implementation of cloud MDM application (Reltio) across 10 workstreams on schedule and within budget
  • —Supervised international project team through full implementation lifecycle
  • —Trained 30+ end-users on new system functionality

Project Manager / Business Analyst

Pfizer · New York, NY

Dec 2015 – Jun 2017

  • —Led requirements gathering workshops across four workstreams
  • —Wrote SQL queries for data analysis and defined data mapping transformation rules
  • —Managed international testing team of five through functional and user acceptance testing